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Cardholder Handbook - Audio Files

The Cardholder Handbook is available in two different Audio Formats; MP3 format and Real Audio (RA) (RM) format.

Cardholder Handbook (MP3 format, 5.6mb)

The Cardholder Handbook has been as been divided into 22 chapters and provided in MP3 format (chapters listed below). To access these files you will need Windows Media player. Often this is already installed on your computer. Simply double-click on the file when you have downloaded it and this program should start automatically. Otherwise if you want to download other free software that can play MP3 files, go to http://www.winamp.com/player/ and download the free MP3 player from there. You will need to follow the instructions to download and install the software correctly.

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Cardholder Handbook chapters in MP3 format:

1. About this handbook (MP3, 1.24mb)
2. Description of terms (MP3, 1.46mb)
3. Why has the Companion Card been developed? (MP3, 2.83mb)
4. What is the Companion Card? (MP3, 1.12mb)
5. How should I use it? (MP3, 1.24mb)
6. Who is a Companion? (MP3, 860kb)
7. Where can I use the Companion Card? (MP3, 1.96mb)
8. How much does it cost? (MP3, 290kb)
9. Who can apply? (MP3, 2.24mb)
10. Is my disability and my need for a companion permanent? (MP3, 536kb)
11. How do I demonstrate that I qualify for a Companion Card? (MP3, 1.05mb)
12. Information required to complete the Cardholder Application Form (MP3, 10.64mb)
13. What if I do not qualify to receive a Companion Card? (MP3, 758kb)
14. Replacement cards (MP3, 790kb)
15. Change of address (MP3, 301kb)
16. Renewal (MP3, 1.2mb)
17. Misuse of Companion Cards (MP3, 1.46mb)
18. Complaints / Grievances (MP3, 1.20mb)
19. Cardholder Terms and Conditions (MP3, 5.72mb)
20. Getting more information about the Companion Card (MP3, 3.19mb)
21. Additional Resources (MP3, 6.65mb)
22. Privacy (MP3, 2.mb)

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Cardholder Handbook - Real Audio (RA) (RM) format

The Cardholder Handbook has been divided into 22 chapters and provided in Real Audio format (chapters are listed below). To play Real Audio files you must have RealPlayer installed on your computer. You can download this software from the RealPlayer web site http://www.real.com/player. Both Windows and Macintosh Users can use real audio. return to top

Cardholder Handbook chapters in Real Audio format:

1. About this handbook (RA, 326kb)
2. Description of terms (RA, 386kb)
3. Why has the Companion Card been developed? (RA, 739kb)
4. What is the Companion Card? (RA, 293kb)
5. How should I use it? (RA, 326kb)
6. Who is a Companion? (RA, 230kb)
7. Where can I use the Companion Card? (RA, 512kb)
8. How much does it cost? (RA, 81kb)
9. Who can apply? (RA, 583kb)
10. Is my disability and my need for a companion permanent? (RA, 144kb)
11. How do I demonstrate that I qualify for a Companion Card? ((RA, 274kb)
12. Information required to complete the Cardholder Application Form (RM, 2.74mb)
13. What if I do not qualify to receive a Companion Card? (RA, 200kb)
14. Replacement cards (RA, 211kb)
15. Change of address (RA, 85kb)
16. Renewal of Companion Cards (RA, 315kb)
17. Misuse of Companion Cards(RA, 382kb)
18. Complaints / Grievances (RA, 315kb)
19. Cardholder Terms and Conditions (RM, 1.48mb)
20. Getting more information about the Companion Card (RA, 832kb)
21. Additional Resources (RM, 1.72mb)
22. Privacy (RA, 523kb)

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Have an audio tape mailed to you

The Companion Card Information Line 1800 650 611 can organise for an audio tape of the Cardholder Handbook to be sent to you in the mail if you do not wish to download the audio files directly from this site.

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