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Cardholder Handbook - Audio Files

The Cardholder Handbook is available in two different Audio Formats; Links to information further down the page MP3 format and Links to information further down the page Real Audio (RA) (RM) format.

Cardholder Handbook (MP3 format, 5.6mb)

The Cardholder Handbook has been as been divided into 22 chapters and provided in MP3 format (chapters listed below). To access these files you will need Windows Media player. Often this is already installed on your computer. Simply double-click on the file when you have downloaded it and this program should start automatically. Otherwise if you want to download other free software that can play MP3 files, go to http://www.winamp.com/player/ and download the free MP3 player from there. You will need to follow the instructions to download and install the software correctly.

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Cardholder Handbook chapters in MP3 format:

  1. MP3 audio icon About this handbook (MP3, 1.24mb)
  2. MP3 audio icon Description of terms (MP3, 1.46mb)
  3. MP3 audio icon Why has the Companion Card been developed? (MP3, 2.83mb)
  4. MP3 audio icon What is the Companion Card? (MP3, 1.12mb)
  5. MP3 audio icon How should I use it? (MP3, 1.24mb)
  6. MP3 audio icon Who is a Companion? (MP3, 860kb)
  7. MP3 audio icon Where can I use the Companion Card? (MP3, 1.96mb)
  8. MP3 audio icon How much does it cost? (MP3, 290kb)
  9. MP3 audio icon Who can apply? (MP3, 2.24mb)
  10. MP3 audio icon Is my disability and my need for a companion permanent? (MP3, 536kb)
  11. MP3 audio icon How do I demonstrate that I qualify for a Companion Card? (MP3, 1.05mb)
  12. MP3 audio icon Information required to complete the Cardholder Application Form (MP3, 10.64mb)
  13. MP3 audio icon What if I do not qualify to receive a Companion Card? (MP3, 758kb)
  14. MP3 audio icon Replacement cards (MP3, 790kb)
  15. MP3 audio icon Change of address (MP3, 301kb)
  16. MP3 audio icon Renewal (MP3, 1.2mb)
  17. MP3 audio icon Misuse of Companion Cards (MP3, 1.46mb)
  18. MP3 audio icon Complaints / Grievances (MP3, 1.20mb)
  19. MP3 audio icon Cardholder Terms and Conditions (MP3, 5.72mb)
  20. MP3 audio icon Getting more information about the Companion Card (MP3, 3.19mb)
  21. MP3 audio icon Additional Resources (MP3, 6.65mb)
  22. MP3 audio icon Privacy (MP3, 2.mb)

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Cardholder Handbook - Real Audio (RA) (RM) format

The Cardholder Handbook has been divided into 22 chapters and provided in Real Audio format (chapters are listed below). To play Real Audio files you must have RealPlayer installed on your computer. You can download this software from the RealPlayer web site http://www.real.com/player. Both Windows and Macintosh Users can use real audio. return to top

Cardholder Handbook chapters in Real Audio format:

  1. RealAudio icon About this handbook (RA, 326kb)
  2. RealAudio icon Description of terms (RA, 386kb)
  3. RealAudio icon Why has the Companion Card been developed? (RA, 739kb)
  4. RealAudio icon What is the Companion Card? (RA, 293kb)
  5. RealAudio icon How should I use it? (RA, 326kb)
  6. RealAudio icon Who is a Companion? (RA, 230kb)
  7. RealAudio icon Where can I use the Companion Card? (RA, 512kb)
  8. RealAudio icon How much does it cost? (RA, 81kb)
  9. RealAudio icon Who can apply? (RA, 583kb)
  10. RealAudio icon Is my disability and my need for a companion permanent? (RA, 144kb)
  11. RealAudio icon How do I demonstrate that I qualify for a Companion Card? ((RA, 274kb)
  12. RealAudio icon Information required to complete the Cardholder Application Form (RM, 2.74mb)
  13. RealAudio icon What if I do not qualify to receive a Companion Card? (RA, 200kb)
  14. RealAudio icon Replacement cards (RA, 211kb)
  15. RealAudio icon Change of address (RA, 85kb)
  16. RealAudio icon Renewal of Companion Cards (RA, 315kb)
  17. RealAudio icon Misuse of Companion Cards(RA, 382kb)
  18. RealAudio icon Complaints / Grievances (RA, 315kb)
  19. RealAudio icon Cardholder Terms and Conditions (RM, 1.48mb)
  20. RealAudio icon Getting more information about the Companion Card (RA, 832kb)
  21. RealAudio icon Additional Resources (RM, 1.72mb)
  22. RealAudio icon Privacy (RA, 523kb)

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Have an audio tape mailed to you

The Companion Card Information Line 1800 650 611 can organise for an audio tape of the Cardholder Handbook to be sent to you in the mail if you do not wish to download the audio files directly from this site.

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